Shipping policy
Thank you for shopping at MANILONE. We strive to ensure that your order is processed and delivered quickly and efficiently. Please review our shipping policy for more details.
Shipping Charges
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Free Shipping
- We offer free shipping for orders over $100.
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Shipping Fee
- For orders under $100, a flat shipping fee of $49 will be applied.
Shipping Locations
- We ship to most locations worldwide( Except for Russia, Belarus, Pakistan and Türkiye). If there are any restrictions or exceptions, we will notify you during the checkout process.
Processing Time
- Orders are processed will take 5-10 business days after the order is placed for those products in stock. And for Pre-order products it will take 20 days - 3 months depends on the products (Details will show on the products page). Please note that processing time may be extended during peak seasons or due to unforeseen circumstance.
Shipping Time
- Shipping time typically ranges from 5-15 business days, depending on the destination and shipping method selected. Please note that shipping times may vary due to factors beyond our control, such as customs delays or shipping carrier issues.
Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package.
Customs, Duties, and Taxes
- Please be aware that international orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the customer and are not included in the shipping cost.
Lost or Damaged Items
- If your package is lost or damaged during shipping, please contact us immediately at service@manilone.com . We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your shipping, please don't hesitate to contact our customer service team. We are here to assist you.
Email: service@manilone.com